Chill Refrigerated Couriers was formed in 2003 with a single one tonne truck by Jacob Ryan. In his role in operations management for Toll Refrigerated and Patricks, Jacob saw the need for small to medium size refrigerated vehicles in the refrigerated transport market in Metro Brisbane and surrounds.
Chill Refrigerated Couriers has grown from this to a fleet of currently 11 vehicles servicing the growing needs of customers looking for refrigerated transport solutions to the local, Brisbane, Gold Coast, Sunshine Coast and Toowoomba markets. We have monitored temperature controlled vehicles that let us offer specialised logistical solutions to all our customers.
Due to this coverage, Chill Refrigerated Couriers can offer a quick response time on all time critical deliveries, to our serviced regions. Because we understand the importance of distribution, we use our own fleet of refrigerated trucks to assure the appropriate handling and temperature control of your products.
Chill Refrigerated Couriers have a fully functional cold room at a premises in Darra. We now also offer short or long term storage for chilled and ambient products. Scroll down to contact us, and find out more about our cold storage courier service.
Service Vehicles
A growing fleet of monitored temperature controlled vehicles, servicing Brisbane, Gold Coast, Sunshine Coast and Toowoomba.
Cold Room
Fully Functional Cold Room at premises in Darra for Short or Long Term storage of chilled and ambient products.
Live Tracking
All our vehicles are tracked and monitored by our detrack which allows you to follow your deliveries up to the minute.
Our Standards
We aim to be the best Refrigerated Courier in our respective delivery areas and will achieve our goal by:
Chill Customer Service
Chill Refrigerated Couriers know how important it is to know your product, and be in a position to provide answers to your customers, accordingly. Our General Manger, Operations Manager and Office Manager are available to facilitate queries that you may have in relation to your consignment.
We pride ourselves with our customer service in knowing how important it is to have all deliveries made when requested and of course at the correct temperature.
Where contact is required out of normal business hours for urgent communication or emergency, our operations staff have mobile phones to ensure that queries are actioned at any time.
Continuously improving the quality of our services
Developing high levels of trust and mutual respect amongst each of our customers
Catering and Caring for our customers & for your customers
Ensuring that rates are competitive
Ensuring that all our staff are trained & are dedicated
Testimonials
"A. Raptis & Sons Pty Ltd are happy to advise that we have used the Courier Services from Chilled Refrigerated Couriers for the past 8 years.
Their services are very valuable for our company as we need honest, reliable and efficient services to transport Fresh and Frozen Seafood Products
As a Seafood Company we build long lasting relationships with Courier and Transport Companies. Chilled Refrigeration do not only provide excellent service, they are friendly, very efficient, honest and reliable
We deal with Chilled Refrigerated Couriers on a daily basis not only are they a reputable company to deal with, their drivers are very efficient, friendly and provide excellent services throughout the Brisbane Region
In the past 8 years we have come to rely on their services and have great respect for a company that has provided excellent service to us
A Raptis and Sons Pty Ltd are pleased to advise we are very happy customers and will continue to use Chilled Refrigerated Couriers for many years to come"
Raptis Fish Markets
"Allison Ranalli (PFD Corporate Customer Service Representative)
Chill Couriers: I have been dealing with them for the last 4 years, their service is 100%, always willing to do a delivery for me when I’m in dire straits, no job is too small or too big or how far away it is, the drivers are always friendly and helpful to my customers, putting away stock in storerooms when asked is no chore to them.
They are always on time to pickup deliveries from my warehouse and the deliveries to customers are prompt. I have a permanent amount of deliveries done each day of each week and I have never received a complaint from any of my customers always good remarks"
