MISSION TO OUR CUSTOMERS

Mission to our Customers
We aim to be the best Refrigerated Courier in our respective delivery areas and we will achieve our goal by:

  • Continuously improving the quality of our services
  • Developing high levels of trust and mutual respect amongst each of our customers
  • Catering and Caring for our customers & for your customers
  • Ensuring that rates are competitive
  • Ensuring that all of our staff are trained & are dedicated

Chill Customer service
Chill Refrigerated Couriers know how important it is to know your product, and be in a position to provide answers to your customers, accordingly. Our General Manger, Operations Manager and Office Manager are available to facilitate queries that you may have in relation to your consignment.

We pride ourselves with our customer service in knowing how important it is to have all deliveries made when requested and of course at the correct temperature.

Where contact is required out of normal business hours for urgent communication or emergency, our operations staff have mobile phones to ensure that queries are actioned at any time.

TESTIMONIALS

RAPTIS FISH MARKETS

Picture

A Raptis and Sons Pty Ltd are happy to advise that we have used the Courier Services from Chilled Refrigerated Couriers for the past 8 years.

Their services are very valuable for our company as we need honest, reliable and efficient services to transport Fresh and Frozen  Seafood Products

As a Seafood Company we build long lasting relationships with Courier and Transport Companies. Chilled Refrigeration do not only provide excellent service, they are friendly, very efficient, honest and reliable

We deal with Chilled Refrigerated Couriers on a daily basis not only are they a reputable company to deal with, their drivers are very efficient, friendly and provide excellent services throughout the Brisbane Region

In the past 8 years we have come to rely on their services and have great respect for a company that has provided excellent service to us

A Raptis and Sons Pty Ltd are pleased to advise we are very happy customers and will continue to use Chilled Refrigerated Couriers for many years to come


PFD FOOD SERVICE

Picture

Allison Ranalli (PFD Corporate Customer Service Representative)

Chill Couriers: I have been dealing with them for the last 4 years, their service is 100%, always willing to do a delivery for me when I’m in dire straits, no job is too small or too big or how far away it is, the drivers are always friendly and helpful to my customers, putting away stock in storerooms when asked is no chore to them. They are always on time to pickup deliveries from my warehouse and the deliveries to customers are prompt. I have a permanent amount of deliveries done each day of each week and I have never received a complaint from any of my customers always good remarks